Support
Can't find an answer? Email support@tabit.dev and we'll get back to you.
Cards and receipts
Which cards work?
Visa, Mastercard and Amex credit and debit cards, including through Apple Pay and Google Pay. Interac debit isn't supported yet.
How do I link a card?
Open the Cards tab and tap +. Linking happens with our card partner; Tabit never sees your full card number.
A purchase is missing
Most receipts arrive within seconds. Check that the card is linked and that "Save receipts" is on for it in the Cards tab. Purchases made before you linked the card, or with Interac debit, won't appear.
Why is a receipt not itemized?
Line items, tax and tip come from the store's register. If the store hasn't connected it to Tabit, you still get the store, amount, date and card.
How do I stop notifications for one card?
In the Cards tab, swipe to the card and turn off Notifications. Receipts are still saved.
How do I remove a card?
In the Cards tab, swipe to the card and tap Remove card. New purchases stop being saved; receipts you already have stay.
Security
How do I lock Tabit with Face ID?
Go to Profile and turn on Lock with Face ID. You'll also choose a 4-digit PIN for when Face ID doesn't work. Change it any time with Change PIN.
I forgot my PIN
After five wrong tries Tabit signs you out. Sign back in with your phone number and set a new PIN.
I lost my phone
Sign in on another phone, then go to Profile → Sign out of all devices.
Your data
How do I get a copy of my data?
Profile → Export my data.
How do I delete my account?
Profile → Delete account. This deletes your account, cards and receipts right away. See the Privacy Policy for details.
For stores
Want your customers to get itemized receipts? Tell us about your store or email merchants@tabit.dev.